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Postage, Shipping & Returns

Payment can be made via several methods including PayPal account, cash, cheque and EFT direct deposit. If you don't have a PayPal account then EFT direct deposit is ideal.

PayPal accepts the following credit cards:

  • VISA
  • MasterCard
  • American Express
The safer, easier way to pay.

You can also place an order by sending us an email and we'll reply with an invoice. Then payment can be made by direct deposit to Corporeal IT Solutions bank account (see below):




Please ensure you confirm the payment details before submitting your order. Over the phone / email credit card payments 2.5% +GST fee apply.

Postage and Handling

Corporeal IT Solutions utilises Australia Post for delivery of purchased products Australia* wide, whereas some orders are sent directly by our courier service. Delivery of goods will normally take 2-6 business days to arrive. Weekends and public holidays are not classed as normal business days.

Standard Delivery Fee Structure for Australian* Based Customers - 2017
 Up to 500grams500grams to 3kg3.1kg to 20kg*
Australia POST $11.00 $11.00 $11.00 plus $2.75 per kg
Courier NSW $20.00 $20.00 $20.00
Hills District in Sydney $11.00 $11.00 $11.00
Prearranged Pickup $0 $0 $0

The cost for sending standard delivery via Australia Post where the total sum is under 3kg is a $11.00 flat postage fee. An additional fee maybe required if goods weigh more than 3kg. Please enquire if not sure.
 

Express Post

The cost for Express Post Australia wide is $14.00 for items up to 5kg. If items are heavier than 5kg or unable to fit Prepaid express satchels an additional $12 fee may be due. In addition large and big items will not be sent via Express Post e.g. 100m and 305m cable rolls.

Large orders sent via Australia Post are registered with Australia Post to guarantee safe arrival of goods, and subsequently require you to sign for goods. The registration of mail allows tracking of your goods once they leave our warehouse. If nobody is home at the time of delivery, the goods will return to your local post office, or to our warehouse. You will then be required to collect them at a later time.

To ensure ordered items are received promptly please provide the correct delivery details and a contact phone number when submitting your order.

Australia Only

Due to the cost of shipping goods overseas we currently only receive orders from customers in Australia.

Warranty Policy

All our goods recognise the relative manufacturers guaranteed warranty, if no warranty is stated then 12 months warranty applies from the date of confirmed delivery date. If goods are found to be faulty please contact our office for warranty details. Faulty goods can be returned to our office for commencement of warranty claims and product replacement.

Return Policy

If you have mistakenly ordered the wrong goods, then a 7 day period from delivery date for return of goods is allowed at our discretion, minus any delivery costs, and according to the following conditions:

Packaging must be unopened and goods unused. Goods that have been found, to be deliberately damaged, used or incorrectly configured will not be refunded.
A restocking fee will be charged at our discretion for returned orders i.e. up to 50% of the total amount of the invoice.

Please Note

Styles and colours of stock may change. Our suppliers may discontinue products at times which is out of our control.

 
Solution Graphics